Return Policy
Standard Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
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The item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.
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You must provide a receipt or proof of purchase.
How to start a return:
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Contact us at arie.rod.1743@gmail.com.
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If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.
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Do not send items back without requesting a return first. Unsolicited returns will not be accepted.
Return address:
MBR 30 N Gould St STE R,
Sheridan, WY 82801,
United States
If your country of residence is not the United States, shipping may take longer than expected.
For any questions about returns, you can always contact us at arie.rod.1743@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if:
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The item is defective
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The item is damaged
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You receive the wrong item
We’ll evaluate the issue and make it right.
Non-Returnable Items
Certain types of items cannot be returned, such as:
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Perishable goods (e.g., food, flowers, plants)
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Custom products (e.g., special orders, personalized items)
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Personal care goods (e.g., beauty products)
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Hazardous materials, flammable liquids, or gases
We do not accept returns on:
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Sale items
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Gift cards
If you have questions about your specific item, please contact us.
Exchanges
The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
Refunds
Once we receive and inspect your return, we’ll notify you whether the refund is approved.
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If approved, your refund will be automatically processed to your original payment method within 10 business days.
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Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return and you haven’t received the refund, contact us at arie.rod.1743@gmail.com.
European Union - 3-Day Cooling-Off Period
If merchandise is shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification.
As with all returns:
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The item must be unworn or unused, with tags, and in its original packaging.
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You’ll need the receipt or proof of purchase.